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Return Policy

Personalized gifts are hand painted to order and cannot be canceled or returned. Please review your request carefully before placing your order as orders cannot be changed once submitted. Museware Pottery is not responsible for your spelling or other errors.
 
Please be sure you appreciate the natural imperfections of a hand made product before placing your order. Crooked letters, differences in pottery dimension, paint color, image placement and composition are common characteristics of a hand made product. Some or all of these imperfections are present in every piece of Museware Pottery. Remake requests for natural, hand painted characteristics are not accepted.